If this still doesn't resolve the issue try to reseat the video card inside the laptop but if you needed further support for that you'll need to contact dell technical support for your concern. If this still doesn't resolve the issue that you have check on the BIOS system configuration (When you see Dell Logo Press F2) if the multi monitor system is enabled. Chipset Drivers 3 - ST Microelectronics Free Fall Sensorĩ.Input Drivers - Dell Multi-touch Touchpadġ0.Serial ATA Drivers - Intel Rapid Storage Technology Utility Network drivers (WLAN) - Airplane Modeħ.Network drivers (WLAN) - Intel WiFi/Bluetooth Link DriversĨ. Chipset Drivers 1 - Intel Chipset Software InstallationĢ.Chipset Drivers 2 - Intel Management Engine Components Driverģ.Video Devices - Intel HD Graphics, NVIDIA or AMD Driverĥ.Network Drivers (LAN) - Intel Gigabit Platform LAN Network Device (vPro)Ħ. It is a regular USB-C dock, and since the Latitude 5510 only supports DisplayPort 1.2/HBR2 over USB-C, it doesnt have enough bandwidth to run 3x 1080p displays with a regular USB-C dock. Giagaffney The regular WD19 is not a Thunderbolt dock. Writing it like that makes it completely clear what cables/adapters you're using and exactly how everything is connected.Since you had tried some updates already try doing the drivers update in a sequence.ġ. You could even use a USB-C to DisplayPort or USB-C to HDMI cable. System USB port USB to VGA cable ViewSonic display VGA input System HDMI output HDMI to HDMI cable HP display HDMI inputĭock DisplayPort output DP to HDMI cable HP display HDMI input It might be helpful if you could describe the setups you have or are testing like this, as an example: 130 Watt Up to 4K - 60 Hz (Dual Displays), Up to QHD - 60 Hz (Three Displays) Red Hat Enterprise Linux, Windows 10, Windows 11, Ubuntu 18.04 1 x USB-C cable - 1 m Ethernet, Fast Ethernet. So trying to piece this together, it sounds like you currently have a DisplayPort to HDMI cable for the HP display, with the DP side plugged into the dock and the HDMI side plugged into the display? And then on the ViewSonic display you have a USB to VGA adapter with the VGA side connected to the display? But in that case, when you say you're plugging an HDMI cable into your system, is that a third cable? And if so what are you connecting it to? The cable with a "P" is probably "DP", which would refer to DisplayPort. If you're not sure about the name of the connectors, you can post a photo or see if you can find the model of the display, printed on a label somewhere, which will usually allow looking up its specs.ĬOM ports are not used for video, so I'm not sure what you're referring to there. For example, is HDMI the only input available on your HP display? And is VGA the only option on the ViewSonic? Or do they have other options? Other options would be especially useful on the ViewSonic since VGA is going to look worse than any other option even when it works. When I asked about the available inputs on your displays, I didn't just mean to ask which inputs you were currently using. And that compression can cause lag, reduced overall performance on your system, and reduced image quality. ![]() They have to use software to have the PC compress video and convert it to regular USB data, which the USB video adapter than has to decompress and send as a video signal. I know it’s a lot, but the more technical detail you can provide about your equipment and how you’ve got it set up, the more likely others will be able to GS USB video adapters can introduce quite a bit of lag because regular USB ports don't support native video output. The dock itself should work, but there are potential pitfalls with both HDMI to VGA cables and HDMI to DisplayPort cables, if that is in fact what you’re using.Īnd actually there might be other cable options depending on the inputs available on the displays you’re using. ![]() If you can clarify the two exact types of cables you’re using, which end is plugged into which device if the connectors on each end are different, and which cables you’ve successfully tested with the laptop’s built-in HDMI port, that would be helpful. ![]() It sounds like you have an HDMI to VGA cable that you’ve confirmed works properly when plugged into an HDMI output built into your system? And then I don’t know what “another model into a display port” means. You’re sure you have the latest version obtained directly from ? As for the cabling, I just want to make sure I understand what you have. GS Ok, the D3100 uses DisplayLink, so that software is needed for that dock.
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